Saturday, January 26, 2013

Eberhardts Tire And Automotive,TIA Adds Voice to TPMS Reg Review



Eberhardt’s Tire & Automotive is your complete auto repair specialist. Call us for any need. We are here to service your vehicle with the up most care and concern.
Eberhardt’s Tire & Automotive
2335 E Orangethorpe Ave.
Fullerton Ca. 92831
http://www.etires4less.com/
info@etires4less.com 

 TIA submitted comments to NHTSA regarding how it sees the economic impact of its TPMS regulations on tire dealers.


Concerning the section of TPMS regulations that related to the written instructions that must be included in the owner’s manual, TIA said, “the requirements are inadequate and do not properly explain the different TPMS telltales or educate the consumer on the need for regular maintenance. As a result, these tasks are left to the tire retailers who must bear the burden of providing this information.”

Additionally, TIA mentioned, the lack of information on relearn procedures “creates confusion in the minds of consumers which often leads to small businesses (tire dealers) giving away services in the interest of customer satisfaction.”

“As an industry, we embraced the role of TPMS and readily accepted the challenges that it created for tire service providers,” said Roy Littlefield, TIA executive vice president. “Our members have invested thousands of dollars in tools and training to service all makes and models, so we feel the vehicle manufacturers must do their part by playing a greater role in educating the motoring public. By requiring the addition of TPMS telltale identification and maintenance costs in the owner’s manual, NHTSA can ease the burden on small businesses.”

Even then, TIA said inadequate instructions in vehicle owner’s manuals have led to confusion. “The lack of information and consumer awareness regarding TPMS often leads to motorists getting different explanations from retailers and new car dealers,” said Kevin Rohlwing, TIA senior vice president of training. “The owner’s manual should be the sole authority on the operation and maintenance of the TPMS for each specific make and model. This would provide retailers with an undeniable reference that they could use to explain why certain procedures are necessary and justify the additional cost.”



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